A Vonage Customer allegedly called 911 and was put on hold by Vonage while his house burned down in Minnesota.
Ahhh I can’t wait until the major telecoms begin using this as a marketing resource to convince traditional phone users
that needn’t switch to voip.
Loren Velthamp of Chanhassen, Minnesota, said he grabbed the phone and called 911 when he realized a fire has started in his home. “I called 911 using Vonage broadband and they put us on hold,” Velthamp told KSTP-TV in Minneapolis. “Unbelievable… your house is burning down, and you’re put on hold by Vonage.â€?