So here it is…Microsoft giving the information needed to contact them about any Xbox 360 problems you might be running into.
“The vast majority of Xbox 360 owners are having an outstanding experience with their new systems,” a spokesperson tells Next Generation. “We’ve received a few isolated reports of consoles not working as expected. The call rate is well below what you’d expect for a consumer electronics product of this complexity. As a percentage of the total number of Xbox 360 systems already in the field, these calls represent a very small fraction. That being said, there is no systemic issue with Xbox 360. Each incident is unique and these customer inquires are being handled on a case-by-case basis. Ultimately, customer satisfaction is our highest priority. Anybody having an issue with their Xbox 360 console should call 1-800-4 MY XBOX immediately so that we can help, or visit www.xbox.com/support“