No one ever said that running a business was easy, especially if you’re the creator, or the manager, or the CEO. But one place where you definitely don’t want problems is when it comes to tech support, and that’s why it’s always good to either have very competent staff, or a great set of resources on hand to do your troubleshooting.
So five places that you can always turn to when you need tech support of any kind include phone numbers to support staff, websites with technical information, YouTube videos that step you through issues, equipment manuals that lay out details, and user forums where people ask questions and get answers among themselves about common tech problems.
Finding support phone numbers that connect you to people that help with technical troubleshooting is usually going to be your first step when you reach a point where you’re stuck. Most companies will have at least one number that you can call to connect you to a real person who can analyze your situations and tell you the best and most efficient pathway to get it fixed on the double.
And in addition to phone numbers, for those of you who prefer searching through data yourself, most websites will have a tech support page or pages with detailed instructions for technical troubleshooting as well. These are usually not quite as obvious as the main content on any website, but once you find these areas, they’ll typically have archives of most of the technical information that you would find valuable. Often the websites will have links to further technical documents as well.
When you want to troubleshoot business tech support issues, sometimes it isn’t enough to talk to someone or try to find info online in text form to fix your problem. And some companies know this, and are smart enough to put out YouTube tutorials that step you through troubleshooting systems. This is the best solution for many people because you can pause, rewind, and skip forward as needed.
Sometimes you just have to read the manual in order to fix a piece of equipment where you’re running into a technical glitch. There are websites that link to manuals, and chances are fairly likely that a paper version that came with your computer, router, or modem in the first place, right?
And finally, sometimes the best place to look for tech support is in user forums. A good example of this is when you’re looking to discover why a certain Apple program is glitching, there are probably dozens of forums where people ask the same question, and get answered by users that have discovered the solution on their own.